Admissions Counselor, IDEAL Program (Part-time)
The Admissions Counselor is responsible for recruiting new students into the IDEAL Program and driving the admissions process that leads to converting prospective students into matriculated students. The Admissions Counselor articulates and promotes the benefits of the IDEAL Program providing insight and excitement to exceed customer service expectations and enrollment goals. Admission Counselors must promote a positive work environment that fosters open communication, encourages teamwork and inspires creativity.
Twenty-five hours per week including some evening hours
Hours require flexibility based on appointment demands.
- Respond to all inquiries with appropriate materials and determine student eligibility for the IDEAL Program.
- Set up and conduct new student/re-admit appointments in Bridgeport and conduct appointments in Stamford and Waterbury as needed.
- Advise on-ground and online applicants in the following areas:
- Completing an application for admission.
- Selection of an Academic program and its requirements.
- Admissions requirements and transfer policies.
- The availability of non-traditional credit options such as the Credit for Life Work Experience program, CLEP credits, and AP credits.
- If prior student - follows-up with departments to determine re-admit status.
- Assist Student Service Coordinator with communication strategies to convert inquiries to application completion.
- Refer students to appropriate support service areas and advise on the services provided by those areas:
- Program Academic Advisor (subsequent to initial course selection)
- Financial Aid
- Bursar’s Office
- Health Services
- Assist Student Service Coordinator in management system for data collection and tracking. Create new student file and initiate tracking as needed.
- Analyze new student enrollment and registration procedures; make recommendations/strategies for improvement; design and implement policy and procedure enhancements.
- Conduct information sessions in Bridgeport and in Stamford and Waterbury as needed.
- Organize with domestic undergraduate transfer admissions college visits and transfer fairs. Conduct visits. Occasionally attend education fairs, corporate information seminars, employee days at corporations and college classroom visits as needed with Associate Dean.
- Assist with direct mail recruitment with a select contact list of corporate, agency and community college contacts.
- Assist with programs and activities sponsored by the Program.
- Provide feedback and update job procedures for various functions of the Admissions Counselor.
- Provide feedback and collaborate on communication forms, including, fliers, presentations and student information.
- Assist Administrative Coordinator’s in the management of reception desk and required duties as needed.
- Bachelor's degree required; preferably in business, marketing, educational administration or counselor education. Masters preferred.
- Ability to maintain confidentiality.
- Previous experience working in an educational setting, ideally with non-traditional students.
- Experience with Microsoft office applications
Skills and Abilities:
- Strong oral, written and interpersonal skills; personable telephone presence.
- Exceptional customer service skills.
- Ability to handle multiple projects in a fast-paced environment.
- Good organizational skills and conflict management.
- Ability to work well independently and as part of a team.
- Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies required.
Please send letter of application and resume to:
Department of Human Resources
Admissions Counselor, IDEAL Program (Part-time)
University of Bridgeport
Wahlstrom Library, 7th Floor
126 Park Avenue
Bridgeport, CT 06604
Fax: (203) 576-4601
It is the policy of the University of Bridgeport to prohibit discrimination in admissions, educational programs and employment, and in the provision of services on the basis of legally protected class characteristics (unless there is a bona fide occupational qualification related to employment), or any other unlawful factor. Protected class characteristics include race, color, ethnicity, religion, age, creed, ancestry, workplace hazards to reproductive systems, sex (gender identity, gender expression, sexual harassment), marital status, civil union status, sexual orientation, genetic information, pregnancy, national origin, physical/mental/learning disability, veteran status and any other group protected by civil rights laws.
The University of Bridgeport complies with Clery Act and maintains records of campus crime statistics and security policies. Copies of University of Bridgeport Clery Act reports are available at http://www.bridgeport.edu/Media/Website%20Resources/documents/life/CampusSecurityReport.pdf