Assistant Manager - Mailroom Print Production Center

Assistant Manager

Mailroom/Print Production Center

Reporting to the Mailroom Manager, the Assistant Manager will be primarily focused on the University’s in-plant digital print production. The selected candidate will possess a customer service orientation with a well-rounded background covering all aspects of digital print production, equipment, software, finishing and binding. Preferred qualifications also include experience in mail services, systems, USPS policies and procedures to provide for mailroom services coverage as required.

Major Duties and Responsibilities:

  • Process digital print projects according to specifications, cost saving methods and schedule;
  • Responsible for improving print quality utilizing imaging tools, color profile and maximizing cost savings by applying technical knowledge;
  • Ensure that all printing, binding and mailing equipment is properly maintained, including consumables ordering, service calls and paper inventory;
  • Review and manipulate customer files, troubleshooting problem files for document integrity using Adobe InDesign and other software, preparing electronic files for printing;
  •  Loading, formatting and processing mail addressing files per USPS requirements on Address Printer;
  • Skilled at setting up and operating bindery/finishing equipment Challenge Cutter, Standard Horizon Perfect Binder, Standard Horizon Creaser Folder;
  • Troubleshoot software/hardware as well as staffing problems to proactively resolve issues;
  • Process Variable Data Print (VDP) production and formatting/manipulating customer provided files for VDP production;
  • Assist with accounting, reports, checking accuracy of chargebacks, proposals and department development
  • Fill in for the manager including supervising and scheduling staff, mail and print quality control, and problem solving;
  • Able to cover for any area within the facility;
  • Other duties as assigned; duties may be modified and/or added to at any time.

Required Qualifications

Education and experience:

  • Bachelor's Degree or Technical School degree in Graphic Arts preferred or equivalent combination of education and experience from which comparable knowledge and skills were acquired with a minimum or 5+ years in a digital University setting or in plant/commercial print production facility.
  • Previous supervisory experience in a high volume digital print, bindery and mail facility (University mailroom/print production  or commercial mail facility including the management of mailroom staff and the ability to effectively train, monitor and motivate non-exempt staff.
  • Extensive experience with Xerox and Adobe Creative Suite is required. The applicant should exhibit advanced knowledge of digital print technology and have an understanding of project management.
  • Experience with finishing/binding including but not limited to: high-speed floor model paper creaser folder, Titan cutter, perfect book binder, inserter folder,  and other related bindery/finishing equipment;

 Skills, knowledge and characteristics:

  • Advanced knowledge with computers, software and related technology as it pertains to job function including but not limited to  Adobe Creative Suite specifically InDesign, Microsoft Office Suite, Pitney Bowes/Neopost mailing equipment, Xerox digital printing presses and a variety of digital file formats;
  • Capacity to expeditiously master operational mechanics of digital print, bindery/finishing equipment and mailing equipment/software; learn and assimilate new information quickly and solve problems effectively and creatively;
  • Knowledge of the characteristics of various papers reactions to print and finishing applications needed to achieve effective print production:
  • Strong attention to quality and visual details; cost conscious; work with confidential and time sensitive materials.
  • This individual needs to have the highest level of commitment to customer service excellence.
  • The selected candidate will possess strong organizational, communications skills, analytical and reasoning abilities with the demonstrated competency to oversee multiple tasks;
  • Requires a “team-player” orientation to work with a broad range of internal and external constituents including students, faculty and staff;
  • Skilled in basic accounting functions, planning, statistics, organizational, and analytical skills including the ability to analyze data and make operational recommendations; highly organized;
  • Able to maintain a pleasant and professional manner while multitasking; demonstrating flexibility in satisfying customer demands in a high volume, production environment, prioritize around tight deadlines;
  • Must be able to adjust schedule to meet department needs including flexibility for evening and weekends as required
  • The qualified candidate will remain up to date on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers and contribute to continued department development;
  • Ability to lift 50 pounds or more; and ability to stand occasionally long periods
  • Valid driver’s license and maintain a driving record in accordance with the UB Driving Requirements and Driver Safety Policy.

Preferred Qualifications:

  • Professional mail processing experience with USPS, UPS and FEDEX
  • In-depth knowledge of current U.S. Post Office standards, regulations and systems, addressing software; incl. experience with International Mail preparation & regulations using: mail meter, addressing computer/printer, tabber, folder inserter and other mail equipment 
  • Experience with address list verification, address quality standards, business reply mail standards, library mail, flats and other mail preparation requirements;
  • Demonstrated proficiency with high volume automation mailing and copying systems, hard match mailings, intelligent inserting equipment, selective inserting capabilities, tabbing, folding, metering.

Please send letter of application and resume to:

Department of Human Resources

Assistant Manager-Mailroom/Print Production Center

University of Bridgeport
Wahlstrom Library, 7th Floor
126 Park Avenue
Bridgeport, CT 06604
Fax: (203) 576-4601

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